Field Service Technician

Field Service Technician

Job ID:  SPE-RI

Location:   North Kingstown, RI area with North American travel

Pay Range:  $35 – $42 hourly plus Overtime and paid travel time

Job Description:

This is a “hands-on” field service role, servicing and installing company machinery in North Kingstown RI and in the field at customer sites in the US, Canada, and Mexico. The position requires up to 50% of travel with some weekend work when needed.

Responsibilities:

• Mechanical assembly using a variety of hand tools and instruments
• Troubleshoots electrical, pneumatic, and hydraulic control issues
• Sets-up and run process lab metrology equipment with minimal direction
• Designs simple tooling and fixtures as needed for production and test-work
• Works wells with customer and engineering groups to solve problems on new and existing equipment
• Installs and integrates new equipment at customer facilities, working independently and with support to resolve issues on site
• Creates clear, concise spreadsheets for test-work and runoff data sets
• Basic statistical process control knowledge in order to assess process capability
• Works wells with customer and engineering groups to solve problems on new and existing equipment
• Works with the documentation department to write work instructions and required sections of customer manuals in the time frame determined by the documentation department
• Manages travel expenses to keep machine installation costs to a minimum

Qualifications:

• Machining or CNC and Mechanical Assembly experience required
• Strong mechanical troubleshooting skills (multi-axis machinery preferred)
• Electrical troubleshooting skill is a plus
• Must be able to troubleshoot pneumatic and hydraulic controls
• Able to set-up and run lab and production machines with minimal direction
• Understands basic functions and principles of superfinishing processes
• Able to set-up and run process lab metrology equipment
• Able to design simple tooling and fixtures as needed for production
• Excellent communication skills (both oral and written communication)
• Able to work independently with minimal oversight from manager
• Able to apply strong attention to detail / problem solve
• Bachelor’s Degree in mechanical or electrical engineering, or a related field preferred, but not required
• Able to speak/write in English (required)
• Ability to travel to client sites 45% to 60% around the USA, Mexico & Canada, possibly Germany on occasion. (required)

Weekends may be required on a case to case basis